Going above and beyond for our passengers


The Guild of British Coach Operators™

We are proud to be a part of the prestigious Guild of British Coach Operators, which represents the UK’s top coach travel, hire and bus companies.

Guild members are required to meet a rigorous 44-point checklist, to subscribe to the Guild’s Charter, and fully complying with rules for the safe operation of buses and coaches; all Guild Member companies are fully licensed by the Government’s Department for Transport – Vehicle & Operator Services Agency.

Visit the Guild’s own site for more in depth information.

Quality standards to guarantee your satisfaction

Coach companies are required to achieve a 100% pass on the quality standards checklist before being accepted into membership, and are audited every two years to ensure continuing compliance. We have to show:

  • An honest and explicit description of coaches
  • An efficient booking and sales process
  • Written confirmation of bookings and hire terms
  • Effective maintenance procedures that exceed industry standards
  • Clean and well-presented coach drivers who are professionally trained and tested
  • Operations conducted in an environmentally sensitive manner

All Guild members offer the following guarantee to their customers:

  • Punctual pick up
  • A fully functional coach
  • 24 hour emergency back-up
  • Courtesy and a prompt reply to enquiries
  • Concise terms of hiring in writing
  • Written or emailed confirmation of bookings
  • Once accepted, bookings will not be cancelled (except in case of non-payment or other breach)
  • Uniformed drivers
  • A recognised complaints procedure
  • Waiver/refund of one day’s hire charge for any coach delayed for more than 1 hour by mechanical defect


Whatever your reason for needing a coach, we're sure to have the right vehicle for you. Just call us on +44 (0) 118 983 1231 or click the link below to make an enquiry or book one of our state-of-the-art fleet.

Quotations Enquiry