Travel In Confidence – Find out how we are keeping our passengers and drivers safe on board by visiting our coronavirus safety page.
Private Hire COVID-19 FAQ's
However some leeway will be required for infant and primary school age children who may find this distressing or difficult and may therefore naturally fall into an exception of not wearing a face covering.
Terms & conditions relating to this point:
You may be refused entry on-board the vehicle if you do not have an appropriate face covering, or You may be asked to leave the Coach if you persistently fail to comply with these rules. Please note you shall not be entitled to a refund if you do not have and/or fail to wear the face covering as directed.
It is mandatory to wear the masks, gloves and visor whilst checking tickets, loading luggage or temperature checking.
It is not mandatory for the driver to wear the gloves, mask or visor whilst driving.
At each stop that the vehicle stops at, to allow passengers to board or alight, the driver must put his/her visor on if they are not behind a protective screen.
Customers with a disability or medical condition will be requested to contact their Transport consultant before they travel to notify us of a reason that they will be unable to be temperature checked.
This will be detailed on your drivers work ticket.
Whatever your reason for needing a coach, we're sure to have the right vehicle for you. Just call us on +44 (0) 118 983 1231 or click the link below to make an enquiry or book one of our state-of-the-art fleet.Quotations Enquiry